You are still working yesterday’s GreenMile. Could you please complete yesterday’s route by following the directions below. Then sign in to today’s GreenMile route?

 

You must have Arrived at Warehouse and Complete Route the day before. There is no way around this! If you do not Arrive at Warehouse and Complete Route the app will not record your data properly for the next day.

 

Here is how you can check to see the date is correct:

 

  • On the Route Screen, Tap the Arrow on the upper left it will show you the date on the next screen.
  • Tap Stop list on the lower right to go back to the Route Screen
  • If you are working the wrong date, you need to go to the End of Day procedures Arrive at Warehouse and Complete Route. Then start the log in process again.

 

 

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19062016937/original/p8lXfGvC6cvJ5YAEmcWs4qtja0X9svvx4A.png?1594224993

 

 

 

Sales Route Closing Procedures

When your day is completed, you need to do the following:

 

  1. Tap the More button on the bottom left
  2. Then select Cancel all stops (if you have stops you did not service)
  3. Click OK
  4. Select the reason Tap select in the lower right
  5. If it says unable to cancel stops it because you are still in one account. 
  6. The icon for an incomplete stop looks like this https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19061290737/original/4WBVoM4gW9xuwMqj4WgC2hGoN_7PNJsgAg.png?1592840868
  7. Look at your stop list and depart from the open account with the above Icon
  8. Once all accounts are closed tap More again and select arrive at warehouse 
  9. Then tap complete Route in the lower right. If you cannot complete route or the icon is not there it’s because you still have an account open (Go back to #6 & 7)
  10. Enter you odometer reading
  11. tap more Tap off duty
  12. then tap the three bars on the upper right and sign out